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No. The display remains dark until you press the side button to illuminate it, which saves battery life.
Can I switch between 12-hour and 24-hour format?
Yes. Switching to Daylight Saving Mode (DST) will set your Alarm Clock to 24-hour format.
Can it be mounted on the wall?
Yes, it comes with a table stand and a wall bracket.
I have an issue with my Alarm Clock, who should I contact?
These are managed by F&H Group who handles service on all products from the Living category. Contact them at info@fh-group.com.
Where can I find the User Manual for the Alarm Clock?
You can download all user manuals for our active products here.
Climate Station
Can I connect external sensors?
Yes, up to four sensors, each linked to a different location. It is only the new version of the Jacob Jensen Sensor Unit, that works with the new Climate Station.
Where should I place the units?
The Climate Station (Main Unit) is for indoors, the sensors are for outdoors (–40°C to +70°C).
How do I change between Celsius and Fahrenheit?
With a simple switch on the back.
What happens when the batteries run low?
The display shows a warning about a month before they are depleted.
Where can I find the User Manual for the Climate Station?
You can download all user manuals for our active products here.
Coffee Press w/ CoffeeCatcher™
How do I use the Jacob Jensen Coffee Press?
Remove the plunger with the lid. Add ground coffee and pour in hot water. Align the filter hole with the CoffeeCatcher™ rod and gently press the plunger down. Let it steep for about 4 minutes, then press down fully and enjoy.
How long should I let the coffee steep?
We recommend about 4 minutes. However, the steep time may vary depending on the coffee type and your personal taste. You can experiment to find your preferred brew.
What is the CoffeeCatcher™ and how do I use it?
The CoffeeCatcher™ is a unique feature that makes cleanup easy. After pouring out the last coffee, remove the plunger, pull out the CoffeeCatcher™ using the ribbed end of the rod, and dispose of the compressed grounds. Rinse and the press is ready for another brew.
Does the Coffee Press keep coffee warm?
Yes, the jug is made of double-walled glass, which has an insulating effect. It keeps coffee warm while ensuring the body is safe to touch.
Can I recycle the coffee grounds?
Yes, used coffee grounds can be recycled, for example, as plant fertilizer or for composting.
Where can I find the full user manual?
You can download all user manuals for our active products here.
Electric Kettle
Does it have a keep-warm function?
Yes, it keeps water warm for up to 30 minutes (not at 100°C).
Why is there white residue inside the kettle?
This is limescale, a natural result of boiling water. It can be removed by regular descaling with vinegar and water or a descaling solution.
My kettle lid feels stiff – is that normal?
Yes, the lid is designed to fit tightly for safety. If it becomes difficult to open, clean the rim and hinge area to remove limescale or residue.
How do I descale it?
Use a descaling solution or vinegar-water mix, then rinse thoroughly.
How often should I descale my kettle?
The frequency depends on your local water hardness. In hard-water areas, descaling once a month is recommended.
I have an issue with my Electric Kettle, who should I contact?
These are managed by F&H Group who handles service on all products from the Living category. Contact them at info@fh-group.com.
Where can I find the User Manual for the Electric Kettle?
You can download all user manuals for our active products here.
Long Slot Toaster
How many browning levels does it have?
7 levels, from very light to dark.
What special functions are available?
Bagel (toasts one side), Defrost, and Reheat.
Does it have an energy-saving mode?
Yes, the display turns off when not in use and lights up when your hand approaches.
How do I prepare it before the first use?
Run one empty cycle to remove any factory residues.
How do I clean it properly?
The frequency depends on your local water hardness. In hard-water areas, descaling once a month is recommended.
I have an issue with my Long Slot Toaster, who should I contact?
These are managed by F&H Group who handles service on all products from the Living category. Contact them at info@fh-group.com.
Where can I find the User Manual for the Long Slot Toaster?
You can download all user manuals for our active products here.
Optical Smoke Alarm
Does it contain radioactive material?
No, it uses an optical sensor and is radiation-free.
Can the Jacob Jensen Optical Smoke Alarm be used in new buildings?
Building regulations for new constructions and major renovations require mains-connected smoke alarms with a backup battery.
The Jacob Jensen Optical Smoke Alarm is battery-powered and can therefore be used as a supplement to the mandatory alarms, as well as in existing homes where mains-connected installations are not required.
How long does the battery last?
Up to 10 years under normal use. The battery cannot be replaced.
How do I know when the alarm is expiring?
It will beep three times every 43 seconds about 30 days before the end of its lifetime.
How often should I test it?
Once a week, and after returning from longer trips.
Where should I place it?
On the ceiling, at least 60 cm from the wall. Place one between bedrooms and fire sources.
Where can I find the full user manual?
You can download all user manuals for our active products here.
