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Time products

If you need further assistance regarding a Jacob Jensen watch, please contact us atinfo@jacobjensen.com

FAQ

Where can I get service or spare parts for my Jacob Jensen watch?
All sales, service, and spare parts are handled by our partner Weisz Group. Please contact them at international@weiszgroup.com.
Can I buy a replacement strap for my watch?
Yes. Replacement straps are available through Weisz Group. Contact their customer service at international@weiszgroup.com for details.
I have an older Jacob Jensen watch. Can it still be repaired?
In many cases, yes. Weisz Group will advise you based on your model number and photos of your watch. Please contact them at international@weiszgroup.com.
Where can I buy Jacob Jensen watches?
You can buy Jacob Jensen watches at select stores around the world or you can buy them online on jacobjensenwatches.com. If you need to find a local distributor you can contact our watch partner Weisz Group at international@weiszgroup.com.